Terms of Service

Initial meetings: I usually allow for 2/3 initial meetings to explore your reasons, expectations, hopes and goals for therapy. It is also an opportunity for both of us to evaluate whether we feel that working together will help you and how or if other services/professionals may better help you, and if this is the case, we will discuss the various options available to you and I will support you in this. It is difficult to determine how long therapy will last, this depends on your needs and preferences, we will discuss and agree therapy length collaboratively during these initial meetings.

Confidentiality: The content of the sessions is kept strictly confidential. After our meetings, I draft some minimal notes to enable me to follow the topics of our conversation, this is a very common practice. Those are stored and electronically filed securely. No other person will have access to them. I must receive clinical supervision for my work, and the duty of confidentiality extends to my supervisor. When I talk to them the full identity of my clients remains protected. A copy of my Privacy Policy and General Data Protection Regulation (GDPR) will be given to you prior the first meeting to be signed and agreed in order for us to work together.

Only in exceptional circumstances confidentiality might be broken:

  • If you as client give consent for the confidence to be breached
  • If I am legally compelled by a court of law
  • Where statutory law requires me to inform the relevant authorities (e.g. terrorist activities, drug
    trafficking or child or vulnerable adult abuse).
  • Should exceptional circumstances arise which give me good grounds for believing that serious harm may be caused to you or to others, I will try to discuss beforehand. I will initially encourage you to contact an appropriate source of support/help. Yet, if I feel that you are unable to do so, I will have to make this contact myself. Whilst I will try to discuss this with you first before passing any information on to others and explain why I am taking this course of action, this might not always be possible.
  • Should I be incapacitated to communicate with you directly (death, illness) your details may be passed on to my Therapeutic Will Executor so that they can inform you and help you to find support if needed.
  • Should you, another client, or I, the therapist, test positive for Covid, then confidentiality will be broken if necessary, for reasons of public interest in the area of public health.

Covid: This Covid Policy please read it before meeting in person.

Online Therapy: I offer online video therapy via Zoom, Skype, WhatsApp to clients living and residents in UK. Please note that online counselling is not an appropriate service for clients in major crisis or severely distressed. I will ask you each time where you are and the address if I do not have it, this for your health and safety. Interruptions may happen during our online sessions and we both agree that we will be active in trying to minimise this. I appreciate that some creativity is needed to maintain privacy. However, if I feel that you may subject yourself to risks, I will interrupt the session and ask to reschedule within the week during my working time subject availability. If the connection is lost during our session, we will try again on the same platform. If this is not successful, I will try one of the other platforms we agreed for this purpose.

If you need to cancel a session, please give me more than 48 hour notice; otherwise, the missed session will be charged. If I must cancel the session, I will always do my best to inform you with significant notice. If I must cancel with short notice, I will offer an alternative arrangement where possible.

Fees: The fee is £60 per session. Concessions offered based on individual circumstances subject to availability. Fees are payable in cash at the end of each session or via online bank transfer at least 24 hours in advance.

Late attendance and ‘no show’:Please note if you join late we will have to finish on time. If you do not show or you are 20 minutes late from the agreed beginning, I will treat it as a cancellation without notice, the fee will be charged and I will send you an email/text or I will call you confirming you missed the session.

Freedom to End: You are always free to leave therapy at any time. Feel free to discuss it with me and if you wish I will give you names of other psychotherapists/counsellors.

My practice is not an emergency service. If you are in crisis right now please contact The Samaritans 24 hours a day, 365 days a year on 116123 (UK). This number is free to call. If you feel you might harm yourself or others please call 999 and ask for an ambulance.